Payment and Cancellation Policies

All payments for pet sitting is due before Client's departure date. We accept paypal payments and local checks or cash. By signing the pet sitting contract, Client agrees to the Paw Prints Pet Care cancellation policy which is as follows:

During Non-holiday and non-summer time periods the cancellation policy is:

8 or more days' notice for cancellation prior to reservation : FULL REFUND GIVEN TO CLIENT.

4-7 days' notice for cancellation: 50% OF TOTAL REFUNDED TO CLIENT.

3 or fewer days' notice for cancellation: NO REFUND GIVEN TO CLIENT; FULL RESERVATION FEE WILL BE CHARGED TO CLIENT.

For pet sitting over major holidays and the summer period between June 1- Sept 10 or for pet sitting reservations that are longer than 20 days in length, Paw Prints Pet Care cancellation policy is as follows:

15 or more days' notice for cancellation prior to reservation: FULL REFUND GIVEN TO CLIENT

7-14 days' notice for cancellation: 50% OF TOTAL REFUNDED TO CLIENT

6 or fewer days' notice for cancellation: NO REFUND GIVEN TO CLIENT; FULL RESERVATION FEE WILL BE CHARGED TO CLIENT.

Early Return Home or Late Departure from Home:

Reservations are made to plan for sitter availability for Client's reservation dates. Therefore, Clients returning home early or departing later than the reservation will be required to pay for the full reservation amount of time, regardless of whether Client returned home early or departed later than the prior reservation scheduled. There will be no amount refunded once the dates are agreed upon in early return or late departure situations.

Last Minute Fee:

Client agrees to pay a $30 last minute fee to Paw Prints Pet Care for any reservations that need to be set up with brand new sitters within less than 72 hours.

Dog Walking Cancellation Policy:

Regular monthly dog walk Clients agree to give two(2) weeks' notice should Client decide to discontinue regular ongoing dog walking service. If client does not give two(2) weeks' notice, Client agrees to compensate Paw Prints Pet Care for what would have been the total for two weeks of regular dog walking service. Paw Prints Pet Care agrees that should Client discontinue due to blatantly poor care/service from walker for any reason, then this two(2) week notice addendum will not be enforced by Paw Prints Pet Care.