Our pet caregivers are bonded and insured, and will provide your pets with the love and attention they need while you are away. We can create a plan that works for your pet family. During our in person consultation* to meet you and your pet, we will answer any questions you may have, provide our pet care documents that you will fill out, and pick up a key. At this time, we will discuss rates for the services requested, and be sure that we each feel that Paw Prints Pet Care is the right fit for your pet family. Payment for services is due at the time the service begins. We reserve the right to deny service to aggressive or uncontrollable pets, since in these situations, we would not be able to care adequately for them when their family is away.